Kitchen design can make or break kitchen efficiency and effectiveness; how does yours stack up? More…
Every manager should know about progressive discipline steps, procedures, and process. More...
Visual merchandising in golf shops can dramatically increase sales revenue; here are easy tips. More…
Once ranked alongside the razing of rain forests as an environmentally hostile activity, golf has embraced the green movement with the zeal of the converted. And Canadian golf clubs are leading the way. More...
The appeal of online education has increased dramatically in recent years because it is both time and cost effective. Millions of North Americans now take courses online, including hundreds of Canadian golf club employees. Learn how online ed. can it help your career. More...
When planning and writing advertisements, it's crucial to know, in advance, how they are likely to be received by buyers. If you're interested in more accurately drilling down to likely return on ad investment, here are eight ways to pretest your ads. More...
It's long been known that women are the key to continued growth in the North American golf industry, yet little has really been done to cater to this huge potenail market. Experts offer advice on how clubs can appeal to more women. More...
Do you have the correct number of people working at your club? Job analysis is step one to understanding how to properly staff your club. Good job analysis also leads to job descriptions that actually mean something. Still, job analysis is little understood. More...
Public relations and media relations should work in tandem to ensure your club's image is as good as it can be. But in many organizations, PR and MR don't function in concert. Have you checked your club's plan and processes lately? More...
Conflict management skills are among the most important for effective club managers because people find themselves in conflict daily. Here are a set of easy-to-understand principles that can help you keep the waters calm. More...
How often do you attend meetings where not much happens, where decisions are impossible to reach, and where too few people dominate proceedings? Here's a proven process -- participation plus and multi-voting -- that ensures results. More...